Delivering the Smarter Communication That Modern Rail Operations Deserves

In This Blog

  • Boost Rail Efficiency with Real-Time CAD/AVL Insights: Vontas OnTrack empowers rail operators with intelligent decision support, enabling fast, confident responses to service disruptions and operational challenges.
  • Seamless Transfer Coordination and Passenger Communication: Automatically manage tight transfer windows and notify passengers and operators instantly when delays impact connections.
  • Proactive Alerts for Elevator Outages and Emergencies: Deliver real-time updates to onboard displays and trip planners, keeping riders informed during outages, closures, or emergency reroutes.
  • Flexible Scheduling and Historical Data Analysis: Use OnTrack’s rich CAD/AVL data to optimize future schedules, improve service frequency, and address recurring issues with precision.
  • Scalable, Modular Platform for Legacy and Modern Fleets: Built with open architecture and ITxPT standards, OnTrack integrates easily with existing systems and adapts to evolving infrastructure needs.

Running a successful rail system means staying ahead of whatever the day throws at you: planned station maintenance, unexpected outages, tight transfer windows, and passenger safety concerns, just to name a few. But staying ahead requires a system designed for real-time insight, centralized coordination, and proactive decision-making.

Built specifically for rail operations, Vontas OnTrack is a CAD/AVL platform that keeps everyone—from vehicles, operators, dispatchers, and passengers—connected, informed, and ready to respond.

Real-Time Intelligence, Made Actionable

At the core of OnTrack is Intelligent Decision Support (IDS), a rules-based engine that automatically prioritizes events, triggers workflows, and pushes out timely updates to everyone who needs them. With IDS, dispatchers aren’t scrambling to interpret data in the moment and are, instead, backed by a system that helps them act fast, confidently, and consistently. Additionally, when service shifts, riders and frontline teams aren’t left in the dark. OnTrack ensures the right message gets to the right person, right away.

Why CAD/AVL for Rail Is More Critical Than Ever

Modern rail systems require more innovative infrastructure. Vontas OnTrack helps agencies  tackle day-to-day complexity and improve responsiveness in a variety of operational scenarios:

Transfer Coordination

When a bus delay inevitably puts a passenger transfer at risk, OnTrack steps in immediately, receiving the request from the bus fleet and alerting both the rail operator and waiting passengers. If the delay passes a pre-set threshold, the system automatically notifies all parties, cancels the hold, and clears the railcar for departure, keeping everyone informed and operations moving smoothly.

Elevator Outages

With On Track, real-time elevator alerts are pushed directly to onboard passenger information displays, keeping riders informed and reducing frustration before they reach an out-of-service platform.

Emergency Response

Whether it’s a station closure or track obstruction, OnTrack empowers dispatchers to adjust service quickly and coordinate with buses for evacuations or bridge service. Passenger displays, GTFS feeds, and trip planners are updated instantly to reflect new routing.

Planned Service Disruptions

Station closures or maintenance notices can be scheduled weeks in advance within the OnTrack platform and pushed to riders through every available channel: onboard displays, wayside signage, websites, trip planners, and more.

Visibility from Front to Back, And Office to Operator

Unlike systems that track a single point on a vehicle, OnTrack supports location monitoring from both the front and rear of your railcars. That extra level of detail improves operational safety, enhances your team’s visibility, and increases service delivery accuracy.

In the operations center, communication between dispatch and rail operators is equally seamless, whether through VoIP or radio. OnTrack ensures information flows both ways, supporting quick action and clarity across the board. And because OnTrack supports both headway- and schedule based service, you can tailor operations to your environment and rider needs.

A Smarter Way to Plan Ahead

The benefits of OnTrack don’t stop at the end of the route. With a rich historical CAD/AVL data repository, operations leaders can analyze past performance to improve frequency, plan smarter schedules, and address recurring issues.

Additionally, regarding safety, the system is built to support emergency protocols, from covert alarms to standard announcements—all customizable based on your agency’s requirements.

Scalable, Flexible, and Built to Integrate

With its modular design and open architecture, OnTrack fits into your existing systems today and scales with your growth tomorrow. It supports flexible integrations through modern APIs and aligns with ITxPT standards, making connecting with planning tools, scheduling platforms, and fare systems easier.

Whether operating a legacy fleet or rolling out new vehicles, OnTrack adapts to your infrastructure and supports a wide range of tracking methods to match your environment.

Better Tools for a Better Experience

When your back office and frontlines are in sync, your passengers feel the difference. With accurate location data pushed to signage, trip planning apps, and rider alerts, OnTrack helps agencies deliver a smoother, more reliable rider experience.

Passengers see better real-time info, operators stay focused on service, and your team gains the tools to move transit forward, no matter what’s around the next bend

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