In This Blog
- Discover how Vontas, Swiftly, and Transit deliver seamless end‑to‑end data flow, enabling real-time updates across CAD/AVL, prediction engines, and rider‑facing apps for a dramatically improved passenger experience.
- Learn how agencies use Vontas’ CAD/AVL Service Disruption tools to create ad‑hoc service changes that Swiftly enhances and instantly shares with riders through the Transit app.
- Explore how this open API integration boosts staff efficiency by eliminating data silos and enabling uninterrupted communication between critical transit systems.
- Understand how cloud‑based applications and real-time data are modernizing transit operations, helping operators avoid delays, respond to incidents faster, and better pace service.
- See why this partnership marks a new industry standard for real-time transit information, backed by leaders like Vontas, Swiftly, and Transit to deliver accurate updates riders rely on.
Real‑time information has become one of the most important factors shaping rider satisfaction. When detours, stop closures, or unexpected service interruptions occur, passengers expect accurate updates instantly. Transit agencies know this pressure well — and now, a new industry‑leading integration is making it easier than ever to deliver reliable, real‑time service information.
A groundbreaking collaboration between Vontas, Swiftly, and Transit introduces a seamless data flow that connects CAD/AVL operations, dynamic passenger information, and rider‑facing mobile tools. This integration empowers agencies to keep riders informed during ad hoc service changes with unprecedented speed and accuracy.
A New Era of Real‑Time Transit Communication
The partnership between Vontas, Swiftly, and Transit creates a unified, end‑to‑end system that streamlines how service disruptions are created, processed, and shared. Agencies using all three platforms now benefit from a field‑tested workflow inspired by the Maryland Department of Transportation Maryland Transit Administration (MDOT MTA), which pioneered an in‑house integration connecting Vontas OnRoute and Swiftly to power real‑time alerts in the Transit app.
Today, this powerful data flow is available to all agencies using Vontas, Swiftly, and Transit — with no additional implementation cost for eligible partners.
How the Integration Works: Three Major Enhancements
1.Vontas OnRoute → Swiftly: Seamless Service Disruption Data
Vontas OnRoute provides a centralized, flexible platform for creating operational changes such as:
- Detours
- Trip cancellations
- Stop closures
With the new integration, these updates automatically flow into Swiftly’s Transit Data Platform through the Service Adjustments API. Swiftly then:
- Incorporates changes into real‑time predictions
- Enhances ETA accuracy
- Associates rider alerts with service adjustments
- Shares updated data with passenger information systems, staff tools, and analytics platforms
Vontas becomes the first CAD/AVL provider to send Service Disruption data directly to Swiftly, eliminating extra steps for agency staff.
2. Swiftly → Transit: New GTFS‑RT “Trip‑Modifications” Extension
Swiftly and Transit have jointly developed a new extension to the GTFS‑Realtime standard called Trip‑Modifications. This advancement enables:
- Detailed detour information to be transmitted in real time
- Automatic updates to Swiftly’s prediction engine
- Accurate, rider‑friendly detour displays in the Transit app
Transit is the first and only mobile app to support this new detour‑ready GTFS‑RT extension.
3. Transit App: The First Real‑Time Detour Map for Riders
Transit now offers a dynamic, real‑time map that visually displays detours using:
- Data from Vontas
- Data from Swiftly
- Detours detected automatically by Transit’s proprietary detection system
This makes Transit the only rider‑facing app capable of showing real‑time detours with full clarity and accuracy.
What This Means for Transit Agencies
Together, these integrations create a powerful, automated pipeline that:
- Reduces staff workload
- Improves prediction accuracy
Enhances communication during service disruptions - Delivers a smoother, more reliable rider experience
For agencies, this represents a new industry standard — a modern, interconnected ecosystem where operational changes instantly translate into clear, actionable rider information.
A New Standard for Real‑Time Transit Data
The Vontas + Swiftly + Transit integration marks a major step forward for the transit industry. By connecting CAD/AVL operations, real‑time data engines, and rider‑facing apps, agencies can now provide the level of transparency and reliability that riders expect.