Vontas OnRoute will modernize HSR’s operations and elevate their passenger experience through real-time tracking, intelligent decision support and improved integration to mission critical applications
CEDAR RAPIDS, AUGUST 20, 2024 – Vontas, a leader in intelligent transportation systems, announced today that it has been awarded the CAD/AVL (Computer-Aided Dispatch/Automatic Vehicle Location) competitive procurement with Hamilton Street Railway (HSR). This significant achievement highlights Vontas’ dedication to delivering innovative solutions across North America that improve public transit operations and enhance passenger experiences.
The Vontas OnRoute CAD/AVL solution will play a crucial role in modernizing HSR’s operations, and enhancing the rider experience by enabling real-time tracking, improving dispatch capabilities, and strengthening communication across the transit network. By implementing Vontas’ cutting-edge technology, HSR aims to improve integration with other mission critical solutions that will enhance efficiency and boost overall system performance. The technology will also improve the reliability of services, ensuring that passengers enjoy a smoother, more predictable transit experience.
“Hamilton Street Railway selected Vontas from a competitive field of bidders to deliver a new, best-in-class CAD/AVL system. We are excited to partner with the agency on this transformative project and expand our commitment to the transit systems in Ontario,” said Peter Aczel, General Manager at Vontas. ” Welcoming HSR to our list of customers, which includes some of the largest public transit agencies in North America, is a significant achievement for Vontas. It underscores our commitment to delivering modern, modular, and highly integrated enterprise solutions to agencies with complex operational needs.”
Serving the city of Hamilton, Ontario for over 150 years, HSR has a rich history of providing reliable and efficient transit services to its community. With the integration of Vontas OnRoute, HSR is set to further elevate its operations, contributing to a more connected and accessible transit system for all.
“HSR is dedicated to driving our growth through strategic technology investments, ensuring our customers and staff experience a healthy, safe, and reliable transit system every day,” says Maureen Cosyn Heath, Director of HSR. “Our investment in the Vontas’ OnRoute system plays an important role in running an efficient transit system today and in the future, as we continue to grow the transit network in Hamilton.”
Vontas’ solution is designed to support transit agencies in optimizing their operations, improving safety, and enhancing the overall passenger experience. The system’s real-time data capabilities will provide HSR with the tools needed to respond swiftly to changes and challenges, ensuring that service remains consistent and efficient. Vontas will work closely with HSR throughout the process to ensure a seamless transition and successful launch.
About Hamilton Street Railway
Hamilton Street Railway (HSR) is the public transit system for the City of Hamilton, Ontario. Celebrating 150 years of HSR’s operations in 2024, the agency is committed to providing safe, reliable, and accessible transit services that meet the needs of its growing community.
About Vontas
With decades of experience in transit, Vontas leads in ITS solutions, offering flexible, interoperable systems that reduce costs, enhance security, and ensure seamless integration. Vontas’ in-house customer care team provides hands-on support and drives innovation, helping agencies stay ahead of trends to deliver reliable, future-ready transit services.
Media Contact
Faith Shiley, Digital Marketing Specialist
social.media@vontas.com